FAQs

 

Do you offer customer support?

If you are having trouble with your download, please email support (at) performancesamples.com.

Support for download issues serves as the full extent of customer support provided by Performance Samples.

Are you accepting beta testers or demo writer submissions?

Not currently.

Do you offer educational discounts?

Not currently.

Why can’t I add your libraries to the Libraries tab in Kontakt?

Doing this requires the library in question to be a Kontakt Player library. Performance Samples’ libraries are not for Kontakt Player – they require the full, retail version of Kontakt.

 

Contact

 

General: info (at) performancesamples.com

Support (download issues only): support (at) performancesamples.com